Just a bit miffed

I bought a new Mac Pro and with it a LaCie eSATA card so I could connect a SATA Dock to allow hot-swapping of backup drives,
But, guess what, the drivers aren’t compatible with Snow Leopard despite the pretty product page stating “v10.4.5 or later”.

So, I query LaCie support who manage the the entirely lame

We are aware of compatibility issues with the LaCie eSATA PCI Express Card and Snow Leopard. At this time the latest update available is from 07 Jul 2008 and no current ETA as to when an update will be made available.

And then rather disingenuously suggest rebooting might be required.

All they need now is to suggest turning it off and on again and this bingo card is full.

2 thoughts on “Just a bit miffed

  1. Well it looks like they just produce a standard copy of the Silicon Image reference design, just like everybody else. So I could have saved myself 30GBP by buying a cheap Lycom card and still not have it work cos the driver isn’t updated.
    I just haven’t convinced myself I ought to spend 200+VAT for a 4 port Sonnet card just to drive a SATA Dock.

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